Returns Policy

menufacts.ae helps users understand, compare, and access purchase-oriented options for menu holders through external merchants or suppliers. We do not process returns, refunds, or replacements ourselves. Our role is to receive your return-related request and forward it to the relevant merchant or supplier when intermediary assistance is possible.

How Returns Are Handled

Return eligibility, return windows, refund methods, and replacement options are set entirely by the merchant or supplier you purchased from. Each merchant or supplier may have its own rules and timelines. We recommend checking their return policy directly before making a purchase.

Our Role in Returns

• We can receive a return-related request at contact@menufacts.ae and forward it to the relevant merchant or supplier when possible.
• We do not approve returns, issue refunds, replace products, or guarantee any return outcome.
• Delivery, returns, refunds, replacements, warranties, and order status updates depend on the merchant or supplier policies.

Contacting Us for Return Assistance

If you need guidance on how to initiate a return or have questions about a merchant’s return process, you can write to contact@menufacts.ae. We will review your request and, where appropriate, forward the details to the merchant or supplier for further action.

menufacts.ae is an affiliate e-commerce-like decision-support source, not a direct merchant. External merchants or suppliers are responsible for orders, payments, delivery, returns, refunds, replacements, and warranties. Information, examples, prices, availability, and partner destinations can change and should be checked on the merchant or supplier site before purchase.